Configure the EMS App with Google App Passwords

Description

This article provides instructions on how to Configure email notifications in the EMS app using Google Application passwords at Idaho State University (ISU).

Guide Navigation

Details

If you're using the Event Management System (EMS), and you need to send emails for confirmation, you will need to create a Google Application Password. The email notifications require an application password which requires 2-Step Verification to be enabled on your Google account.

Important Note:

  • This does not affect your EMS Desktop App password — it does not need to be updated. It also does not affect the EMS Web Login, which uses SSO. The only login impacted is the EMS email app set up within your Gmail Account Preferences.
  • Every time you change your SSO (ISU) password, 2-Step Verification will stop working, and you'll need to repeat Step 2.

EMS Installation Instructions

If you need to install EMS, select the EMS Installation link from the side menu and follow the on-screen instructions on the EMS webpage.
  • If your computer does not have a configuration URL saved, the EMS Web Deploy Configuration screen will appear.
  • Once installation is complete:
    • The EMS Desktop Client will launch automatically.
    • A shortcut to the EMS Desktop Application will be placed on your desktop for future use.

Step 1: Enable 2-Step Verification

  1. Log in to the Google account you want to use to send emails from EMS (e.g., a department email).
  2. Select your profile icon and choose Manage your Google Account.
  3. Select Security & sign-in.
  4. Find the How you sign in to Google section and choose 2-Step Verification.
    • Note: You may be asked to log in again.
  5. Follow the prompts to set up your preferred second-step verification method (e.g., phone prompt, text message, or authenticator app).
  6. Once configured, select Turn On and then Done.

Step 2: Generate an App Password

    • Note: You must be signed into the same Google account that you used for 2-step verification.
  2. Under Select App, choose Other (Custom name) and enter a name such as EMS.
    • Note: If you don't have any app passwords, enter a name such as EMS in the App name field.
  3. Select Create.
  4. A 16-character App Password will be displayed. Copy this password and store it securely.

Important Note: You won't be able to view the password again once you leave the page. If lost, you will need to generate a new one.

Step 3: Configure EMS

  1. Open the EMS Desktop Client.
  2. Navigate to Settings > Preferences.
  3. Enter your email address.
  4. Paste the Google App Password into the password field.
  5. Select OK.
  6. Select Test Connection to confirm that email functionality is working.

 

EMS Installation Print Article

Related Services / Offerings (1)

EMS Installation
Install the EMS Desktop Client to manage room reservations and event scheduling.