Setting up Delegate Email Accounts

This article provides instructions on how to set up a delegate for a ISU email account at Idaho State University (ISU).

• How to Reset a password on a Delegate account
• Adding / Removing Delegates 
• Accessing as a Delegate

1. Visit IAM Identity Management Portal (external link).
2. Enter the username of the delegate account.
3. Enter known password or select reset password.
4. Select Passwords.
5. Enter a new password.
   • Note: ISU Passwords expire every 6 months. The manager of the account will receive notice of this expiration.

1. Log in to the Delegate Email through Gmail (external link).
   • Note: this is NOT your personal ISU email.
2. Select the Gear Icon.
3. Select See all settings from the drop-down menu.
4. Select the Accounts tab from the top bar.
5. Select Add another account next to Grant access to your account.
6. Enter the email address of the individual whom you want to be able to access your email account.
7. Select the Next Step button.
8. Select Send email to grant access.
   • Note: You and the delegate will receive similar emails.
9. Select the accept request link, and you will receive another message.
   • Note: To see if the delegate has confirmed access to your account:
10. Look at the Accounts tab in Settings.
11. Next to the delegate's email account, you will see either accepted or pending.
    • Note: Any messages someone else sends from your account will have your name listed in addition to the other person's name, so they'll show the sender as Your Name (sent by Delegate).

1. Visit Gmail (external link).
2. Select the profile picture.
3. Select the Delegate account with a key next to it.