Clearing Cache and Cookies
If you are unsure how to clear your cache, here are step by step instructions:
Chrome:
To learn more about clearing your cache in Chrome, visit Google Support.
- On the browser toolbar, click on the Chrome menu icon
- Select the More Tools link.
- Select the Clear browsing data link
- In the data drop-down menu, select the time range where you want to clear browsing data
- Select the Cookies and other site and plug-in data and Cached images and files checkboxes
- Click the Clear Browsing Data button
Firefox:
To learn more about clearing your cache in Firefox, visit Firefox Support
- In the Firefox menu bar, click the Firefox option
- Select the Preferences link
- Click the Privacy tab
- Under the History heading, click the clear your recent history link
- Select the Cache checkbox
- Click the Clear Now button
Safari:
To learn more about clearing your cache in Safari, visit Apple Support
- In the Safari menu bar, click the Safari option
- Click the Clear History link
- In the Clear drop-down menu, select the time range where you want to clear your browsing data
- Click the Clear History button
How cache & cookies work
- Cookies are files created by sites you visit. They make your online experience easier by saving browsing data
- The cache remembers part of pages, like images, to help them open faster during your next visit
What happens after you clear your cache?
After you clear cache and cookies:
- Some setting on sites get deleted. For example, if you were signed in, you will need to sign in again
- Some sites can seem slower because content, like images, needs to load again.
Shortcut?
If you are comfortable using a shortcut, hit Ctrl, Shift, Delete while in your browser. There you can clear your cache or cookies.