Clearing Cache and Cookies

If you are unsure how to clear your Cache and Cookies, here are step by step instructions.


To learn more about clearing your cache in Chrome, visit Google Support.

  1. On the browser toolbar, click on the Chrome menu icon   
  2. Select the More Tools link.
  3. Select the Clear browsing data link
  4. In the Clear browsing data window, select the time range where you want to clear browsing data
  5. Select the Cookies and other site data and Cached images and files checkboxes.
  6. Click the Clear data button

To learn more about clearing your cache in Firefox, visit Firefox Support

  1. In the Firefox menu bar, click on Options.  
  2. Select the Privacy & Security tab (left).
  3. Under the History heading, click the clear your recent history link
  4. When the Clear Recent History window opens, select the Time range to clear from the drop down at the top, then check the Cookies and Cache options.  
  5. Click OK.  

To learn more about clearing your History, Cache, and Cookies in Safari, visit Apple Support

  1. Go to Safari Settings.
  2. Click the Safari option
  3. Choose Clear History and Website Data.  
How Cache & Cookies work
  • Cookies are files created by sites you visit.  They make your online experience easier by saving browsing data
  • The cache remembers part of pages, like images, to help them open faster during your next visit
What happens after you clear your cache?
  • Some settings on sites get deleted.  For example, if you were signed in, you will need to sign in again
  • Some sites can seem slower because content, like images, needs to load again.

If you are comfortable using a shortcut, hit Ctrl, Shift, Delete while in your browser.  There you can clear your cache or cookies. 

Internet Explorer?

Internet Explorer is not a recommended or supported browser at ISU, and will cause many of ISU's applications to work improperly. 



Article ID: 65966
Wed 10/24/18 1:58 PM
Thu 8/5/21 4:07 PM