Issues/Questions
If you are unsure how to clear your Cache and Cookies, here are step-by-step instructions.
Environment
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Platforms
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Google Chrome
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Firefox
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Safari
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Affected Audiences
Resolution
A browser like Chrome saves some information from websites in its cache and cookies. Clearing them fixes specific problems, like loading or formatting issues on sites.
Table of Contents
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Go to a Chrome Browser
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Click the three dots(top right header)
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Select More tools
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Click Clear browsing data
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Select Clear All Time
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Select Cookies and other site data
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Select Cached images and files
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Click Clear data
Note: To learn more about clearing your cache in Chrome, visit
Google Support.
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Go to a Firefox Browser
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Click the Three Lines(top right)
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Select Settings
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Select Privacy & Security (left side)
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Scroll to Cookies and Site Data
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Select Clear Data
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Check Cookies and Site Data
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Check Cached Web Content
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Click Clear
Note: To learn more about clearing your cache in Firefox, visit
Firefox Support
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Go to Settings
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Select Safari
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Select Clear History and Website Data
Note: To learn more about clearing your History, Cache, and Cookies in Safari, visit
Apple Support
Internet Explorer is not a recommended or supported browser at ISU and will cause many of ISU's applications to work improperly.
Idaho State University (ISU) is transitioning from BengalWeb to MyISU and introducing a new, personalized
MyISU Portal. For more information about the new portal, please visit the
MyISU Information page. Need help? Contact the IT Service Desk at (208) 282-HELP (4357) or
chat.