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Claim your ISU Account
Claim your ISU Account
Description
This article details how to claim your ISU account.
Instructions
Welcome to the Idaho State University family!
By claiming your account, you can access
MyISU
,
Moodle
,
TigerNet Wifi
, and other ISU programs.
Note:
If you are attempting to claim a departmental or club email account, please visit:
Delegate Account Claim
You should
NEVER
share your password.
Step
Look for an email from
iam@isu.edu
to claim your ISU account.
Note:
You will receive the email at your
Personal Email address.
Step
Follow the instructions provided in the email carefully.
Copy the
Account Claim String
(code)
Click on the
Claim Link
to open the Password and Account Management Portal.
Type your
Account Claim Email
(email address where your Account Claim Email was sent)
Paste the
Account Claim String
(sequence of numbers and letters you copied from the email.)
Type your
Date of Birth
(type your
date of birth
in the
mm/dd/yyyy
format.)
Check the
Captcha Check Box
to indicate that you aren't a robot.
Click
SUBMIT
Step
Go to the
Idaho State University Acceptable Use Policy
and review the terms.
Click
ACCEPT
Note:
If you click
DECLINE
, you cannot complete setting up your account.
User Details
This screen displays your assigned ISU Username. Your username is based on the preferred name you gave ISU and is not something you can change.
Click
Next
to proceed.
Step
Create and confirm a new password
Type your
New Password
Re-type your
Password
Click
RESET PASSWORD
Notes:
Please visit the
password rule article
details.
If the passwords match, you will get a message saying you have successfully reset your password.
If the passwords do
NOT
match, you will get a message asking you to re-enter your password.
If your chosen password does
NOT
meet the Password rules, it will not be accepted, and you will be asked to enter a password that meets the regulations.
Note:
The screen will display which rules your password did not meet.
If you are reclaiming your account you will also need to authenticate using Duo
Contact ITS if you need additional assistance
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=90995&SIDs=7639">https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=90995&SIDs=7639</a><br /><br />Claim your ISU Account<br /><br />Instructions on how to claim your ISU Account under the Identity Management System.