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The ISU Caller ID system operates on the Pocatello, Meridian, Idaho Falls, and Twin Falls campuses.
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The call displays your preferred first and last name or the department's name if it comes from the main department phone.
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Calls coming from off-campus will not display the caller's name but will show the phone number only.
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The preferred first name is taken from your Personal Information Self-Service page in MyISU.
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Various phone models have differing limits on how many characters they display.