Requesting Integration of External Apps (LTI's) in ISU Canvas

• LTI Integration Requirements
• Support levels for external applications
• Requesting installation of a new external app
• Vendor Risk Review
• Accessibility Review
• Customer Support Review
• ISU Systems Impact Review
• Approved Integrations
• Integrations under review
• Additional Information

All external applications must complete institutional review before being added to ISU Canvas.

Required review areas

• Vendor Risk Review
• Accessibility Review
• Customer Support Review
• ISU Systems Impact Review

Required LTI Standard

• New LTI integrations must comply with the LTI version 1.3 standard.

Not permitted

• Integrations requiring unrestricted access tokens or using previous, deprecated versions of the LTI standard are not allowed. Please see the  Security Update and Deprecation Schedule for Early Versions of LTI (external link) .
• Existing LTI integrations that use deprecated versions of the LTI standard may temporarily remain in use while ISU works with the vendor to upgrade to LTI 1.3.

Site-Supported Apps

Site-supported apps are:

• Paid for by ISU
• Supported by ISU
• Available institution-wide

Faculty support is typically provided through the ITRC.

Course or Department-Level Apps

Course and department-level apps are:

• Paid for by individual departments
• Supported by the requesting department or vendor

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Request Form

• LMS Integrations of External Apps Request Form (external link)

Review Timeline

• Each department/course-level integration request will be reviewed based on risk, accessibility, support, and impact on ISU systems. If an integration does not meet ISU expectations in any one of these areas, the request will be rejected.
• Integration reviews take at least 4 weeks from the time the request is submitted but may be extended due to vendor delays or peak academic periods (start of term, midterms, finals, etc.)

Required vendor documentation

• HECVAT or SOC 2 report
• Security policy
• Privacy policy
• VPAT
• Accessibility policy (if available)
• Support documentation
• Vendor contact information
• System status page (if available)

Required institutional details

• Estimated users (faculty, students, courses)
• Functionality description
• Implementation time line
• Costs
• Responsible department

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Requirements

• Requestors must obtain one of the following from the vendor:
  • HECVAT
  • SOC2  from the vendor.
• Note: If neither document is available, the request will be rejected.

What these evaluate

• Information security
• Cybersecurity controls
• Data privacy
• Protection of personally identifiable information (PII)
• System availability and integrity

Optional Documents

In addition to the required documentation, vendors are encouraged to provide:

• Privacy Policy or Statement: Relays any rights users have on the platform to control their personal information.
• Security Policy or Statement: A public information page that relays the vendor’s ability to protect sensitive data and other information during interactions on their platform.

Vendors must provide a VPAT. Note: If a VPAT is not provided, the request will be rejected.

Optional: Accessibility Policy or Statement: A public information page that relays the vendor’s internal organizational policies, accessibility goals, and past successes when it comes to serving and working with people who have disabilities.

Accessibility Compliance

• ISU’s Electronic and Information Technology Accessibility Policy (external link)
• Section 508 of the Rehabilitation Act
• Americans with Disabilities Act (ADA)

More Information

• The Vendor Product Accessibility Template (external link) (VPAT) is a document that explains how information and communication technology (ICT) products such as software, hardware, electronic content, and support documentation meet (conform to) the Revised 508 Standards (external link) for IT accessibility.

Required vendor information: 

• Support documentation or help site that includes step-by-step guides or knowledge base articles.
• Customer Service Contact information
• Vendor representative contact 
• [Optional] A Status page is a communication platform where users can subscribe to receive notifications about incidents or outages, eliminating the need to contact support for updates.

Optional Documentation

Vendors are encouraged to provide:

• System status page
• Outage notification services

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Requestors must provide: 

• Expected number of faculty users
• Expected number of student users
• Expected number of courses to use the app
• Desired implementation date
• Costs to students or ISU

Evaluation considerations

ISU staff will assess:

• Integration type (LTI 1.3 preferred)
• Compatibility with ISU Canvas features (assignments, navigation, deep linking, etc.)
• Duplication of existing tools or functionality

Unsupported for new requests

• LTI 1.1 integrations

Institution Supported Applications

• Atomic
  • LTI Version: 1.3
  • Status: Available
• Canvas Attendance (Roll Call)
  • LTI Version: 1.1
  • Status: Available
• Canvas Badges
  • LTI Version: 1.3
  • Status: Available
• Canvas Commons
  • LTI Version: 1.1
  • Status: Available
• Canvas Quizzes 2
  • LTI Version: 1.1
  • Status: Available
• CIDI Labs
  • LTI Version: 1.3
  • Status: Available
• Google Assignments
  • LTI Version: 1.3
  • Status: Available
• Panopto
  • LTI Version: 1.3
  • Status: Available
• Tutor.com
  • LTI Version: 1.1
  • Status: Available
• Turnitin
  • LTI Version: 1.3
  • Status: Available
• Zoom
  • LTI Version: 1.3
  • Status: Available

Support for these tools are generally provided by the ITRC.

Course and Department-level Applications

Examples of approved department-level applications include:

• Access Pearson
• Aktiv
• Auralia / Musition
• Cengage
• Edfinity
• Edpuzzle
• Elsevier Evolve
• ExamSoft
• Feedback Fruits
• GoReact
• Labster
• Macmillan Achieve
• McGraw Hill Connect
• Packback
• Perusall
• Sage Vantage
• Stukent
• Top Hat
• W. W. Norton
• Wolters Kluwer Lippincott

Support for these tools is generally provided directly by the vendor.

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The following integrations are currently under review.

• CourseKata
  • LTI Version: 1.3
  • Status: Evaluation in Progress
• Runestone
  • LTI Version: 1.3
  • Status: Evaluation in Progress

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All approved integrations are periodically reviewed for:

• Accessibility compliance
• Security standards
• Vendor support quality
• Canvas compatibility

For questions about Canvas LTI integrations, contact:

• Email: ITRC@isu.edu