The Internet is one of the best things that has ever happened to people with disabilities. The web offers independence and freedom unavailable through any other medium. However, the web's greatest potential for people with disabilities remains largely unrealized when barriers to access are unintentionally created.. For example, some sites can only be navigated using a mouse, and some multimedia is not captioned.
In the United States, applicable laws include The Americans with Disabilities Act (ADA) and the Rehabilitation Act of 1973. Because public universities are state-funded institutions, they fall directly under Title II of ADA. This rule extends beyond the University homepage. It covers:
- Academic Environments: The Learning Management System (ISU Canvas), alongside course syllabi, PDFs, recorded lectures and digital textbooks.
- Student Portals: Class registration tools, financial aid portals, mobile apps, and housing application software.
- Internal Systems: Procurement tools, employee human resource platforms, and internal faculty directories.
- Third-Party Vendors: Any external technology, licensed software, or library database embedded into the university's digital ecosystem.
Failure to maintain the laws and standards exposes the university to severe penalties. The Office for Civil Rights (OCR) under the U.S. Department of Education actively investigates student and staff complaints. Non-compliance can result in forced federal mediation, costly private class-action lawsuits, or the the withholding of federal funding. The deadline for compliance is April 24, 2027.
Accessibility requirements include:
- Alternative text for images
- Captioning and transcripts for multimedia
- Navigation via keyboards
- Logical heading structures
- Color contrast and readability
- Accessible document formatting (PDFs, Word docs, PowerPoints, etc.)