Issue / Question
Instructions and specifications for connecting to ISU's wireless internet TigerNet
Environment
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Platform
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Audience Affected
Resolution
TigerNet is the standard network for ISU students, faculty, and staff. It requires an ISU username and password and uses 802.1x authentication. If your device does not support 802.1x you may need to use
DeviceNet.
Does My Device Support 802.1x Authentication?
The most reliable way to tell if your device supports 802.1x authentication is to check with the device manufacturer. This information is usually listed under "technical specifications" on the manufacturer's website, device packaging, etc.
One easy indicator that your device may support 802.1x is if your device asks you to enter a username and password when connecting to a network.
- Note: This will not necessarily be the case on some older devices.
Many smart TVs and gaming consoles are among the devices that do not always support 802.1x.
Check the
Wireless FAQ page to learn more about campus wireless.
Device-Specific Connection Steps:
These instructions cover connecting to TigerNet from various devices.
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Go to Settings
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Go to Network and choose WiFi
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Under the list of WiFi networks select TigerNet
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EAP method should be PEAP
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Phase 2 Authentication should be MSCHAPV2
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*CA Certificate should be Use System Certificates or Don't Validate
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*Domain should be isu.edu
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Identity should be your ISU username
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You don't need to put anything in an anonymous identity
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Password should be your ISU password
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Select Connect
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You should now be connected to TigerNet
Note: Steps with * are only necessary on some devices.
Apple
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Go to Settings
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Go to WiFi and choose TigerNet
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When prompted for your login credentials, Type your ISU user name, and password
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You will be prompted to accept a certificate
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Select Accept if the certificate is from merry.netel.isu.edu or merry2.netel.isu.edu
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Once you accept the certificate, you should be connected to TigerNet
Mac
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In your upper right tray, mouse over and click on the wireless icon, then select TigerNet from the drop-down
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A Network Authentication window will be displayed
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Type your ISU username and password, then click OK
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A Server Certificate will display; click on Show Certificate
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Accept the Certificate if it is from merry.netel.isu.edu or merry2.netel.isu.edu
- Once you accept the certificate, you should be connected to TigerNet