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Moodle ISU
Moodle ISU Q&A for Faculty
Moodle ISU Q&A for Faculty
Tags
moodle
Faculty
itrc
Most commonly asked questions and answers about the Moodle tool used at ISU
.
Faculty
What is Moodle ISU?
How Do I Request a Moodle ISU Course?
Which Internet Connection/Wireless Networks Should I Use?
Which Browser Should I Use to Access Moodle ISU?
How Do I Access Moodle ISU?
How Do I Change My Moodle Password?
Where and How Do I Get Help with Moodle ISU?
Why am I Having Problems with Moodle ISU?
What is Moodle ISU?
Moodle ISU is the
Learning Management System
(LMS) used by ISU.
It can be used to facilitate
delivery of online courses
and
house online materials
for hybrid courses.
How Do I Request a Moodle ISU Course?
When the
course schedule is created
, you may
request a Moodle ISU site
for your course at the same time.
If the
course schedule has been completed
, you may
contact your departmental course scheduler
who will contact the Registrar’s office to have a Moodle ISU site added for your course.
Which Internet Connection/Wireless Networks Should I Use?
We recommend that you utilize
broadband Internet
(e.g., DSL, Cable, etc.) when engaging with online materials in Moodle ISU.
Some courses include video
and
large media files
that
require extra bandwidth
to function properly.
Assessment activities
(i.e., quizzes, assignments, etc.) can be
unreliable if taken on a low bandwidth
or
wireless network environment
(on or off campus).
Plan accordingly
if you wish to have a successful experience.
Which Browser Should I use to Access Moodle ISU?
You should use
Mozilla Firefox
when working in Moodle ISU.
Google Chrome is a close second
.
Note:
Some
third party add-ons and plug-ins may cause conflicts
with Moodle ISU. It is important--especially when doing an important activity--to
disable extra add-ons and plug-ins
to help you be successful.
We
do not recommend
using
Internet Explorer, Edge, or Safari
when accessing Moodle ISU due to the
high probability of encountering browser-related issues
such as the inability to take a quiz or submit an assignment.
How Do I Access Moodle ISU?
You can log into Moodle ISU either by using the
link in BengalWeb
or by going to
BengalWeb
Your Moodle
ISU username and password
are the
same as for your ISU email
.
If you
do not know
your
email username or password
, contact the
IT Service Desk
at
(
208)-282-4357
for assistance.
How do I Change My Moodle Password?
To
change your password
for Moodle ISU and your ISU email, use the
Identity Management system portal
.
Where and How Do I Get Help with Moodle ISU?
The
Instructional Technology Resource Center (ITRC)
, located in room
B17 in the Oboler Library basement
on the Pocatello campus, provides
faculty and staff
support over:
Phone:
(208)-282-5880
Email:
itrc@isu.edu
Chat
Schedule an Appointment
Schedule a Workshop
Visit the
drop-in lab
available during business hours:
Fall/Spring Hours:
Monday - Friday, 8 a.m. to 5 p.m.
Extended Hours (Limited Support):
Monday - Thursday 5 p.m. to 7:30 p.m.
Summer Hours:
Monday - Friday, 7:30 a.m. to 4 p.m.
Why am I Having Problems with Moodle ISU?
Internet:
Are you
on or off campus
?
How is your
Internet connectivity
?
Are you
using a cable or wifi connection
?
Browser:
Are you
using the recommended browsers
?
Does the
same error occur in both FireFox or Chrome
?
Do you have a
browser feature turned on
that is preventing Moodle from working?
Device:
Are you using a
standard desktop/laptop
or using a
tablet/smartphone
?
Does this
same error occur on another device
?
Get Assistance
If you are experiencing technical/computer issues contact the
IT Help Desk
:
(208)-282-4357
If you need further assistance contact the
ITRC:
(208)-282-5880
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Article ID:
49036
Created
Fri 2/23/18 10:29 AM
Modified
Wed 12/23/20 1:46 PM
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Check out this knowledge base article I found in the Idaho State University knowledge base. https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=49036 Moodle ISU Q&A for Faculty Frequently Asked Questions from Faculty about Moodle.