Microsoft Word Running Slow

Issue / Question

In this article you will find some quick tips to clean up your Microsoft Word which should result in faster performance. 

Environment
  • Platform
    • Microsoft Word
  • Audience Affected
    • Everyone
Cause

Microsoft Word's performance can deteriorate and significantly slow down if bloated with add-on software or running on dated or inadequate hardware.

Resolution
Disable hardware graphics acceleration
  1. Open  Microsoft Word 
  2.  Select File
  3. Select Options
  4. Select Advanced and scroll down to Display
  5. Check  "Disable hardware graphics acceleration"
  6. Select OK and Restart Office.
Delete Normal.dotm File
  1. Open File Explorer
  2. Navigate to C:\Users\[Username]\appdata\Roaming\Microsoft\Templates
  3. Delete the file labeled Normal.dotm
  4. Open Microsoft Word to create a new Normal.dotm file.
Install Updates
  1. Select  Start button 
  2. Select Gear Icon
  3. Select Update & Security
  4. Select Check for updates
    • Updates will download and install
  5. Open Microsoft Word and see if it is faster after updates install (might require a system restart)
Repair Office
  1. Select Start button
  2. Select  Gear Icon
  3. Select Apps
  4. Locate and Select the appropriate Microsoft Office installation
  5. Select Modify
  6. Select Repair
  7. Select Continue
  8. Select Continue again
    • This might take a few minutes complete
  9. Open Microsoft Word and see if it is faster after updates install (might require a system restart)

For additional assistance, please contact Information Technology Services - Client Experience & Solutions Group (208) 282-4357 or through  chat

Details

Article ID: 78954
Created
Wed 5/22/19 4:36 PM
Modified
Fri 9/24/21 1:15 PM