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Computer Lab Assistance

How to Request

Click the Request Assistance button and fill out the form.

Warning: This form is not used to reserve a computer lab. Room reservations are handled by the Registrar's office.
Please contact the Registrar's Office at 208-282-2661 to reserve a room for your event or class.

Service Description

Request assistance in an ISU Student Computing Lab, such as temporary access for current students without a computer account, temporary accounts for non-ISU affiliated individuals during a conference or event, a consultant's assistance or early access to a lab.  Only an administrative assistant or instructor can make this request.  Students cannot request their own temporary accounts.

Info: For single class period reservations (such as for a test or class workshop), the professor may request one class period per course to use temporary access.  Further use of the computer labs requires that students purchase computer accounts.

For full semester classes scheduled in the lab, temporary access can be requested for the first week of classes to allow students time to purchase Computer Accounts.

Standard Features

The requestor can request any or all of the following:

  • Temporary login access for current ISU email account holders without a Computer Account.
  • Temporary login accounts for users who do not have an ISU email account currently.
  • Assistance from a lab consultant during a test or event.
  • Early or after-hours access to a lab.
  • Other assistance related to ISU Computer Labs (you will be prompted to describe the help you need).

Roles and Responsibilities

User Responsibilities

  • Provide detailed information about the nature of their request and needs.
  • To fill out the request form as completely an accurately as possible.
  • To reserve the computer lab with the Registrar's office at 208-282-2661.

Outcomes

  • The requestor will provide confirmation that their request has been received.
  • The requestor will receive notification of any questions about the required assistance.
  • The requestor will receive notification when the request has been completed.

Service Audience

ISU Faculty or Staff who have scheduled an ISU Computer Lab for a class or event.  Students may not make these requests.

Service Pricing

This service is free of charge.