Service Catalog

Categories (4)

Students

Services and request forms for students. If you have a situation or request not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
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Faculty

Services and request forms for faculty members. If you have a situation or request not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
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Staff

Services and request forms for employees. If you have a situation or request not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
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College, Departmental, and Campus Services

This area contains services owned and managed by specific Colleges, Departments, and Campuses. Some information contained within could be public or restricted to internal groups only.
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Services (5)

Knowledge Base and Service Catalog Change Request

Use this form to request updates, content additions, or new tags for the TigerTracks Knowledge Base and Service Catalog. For technical issues or broken features, please get in touch with the IT Service Desk at help@isu.edu.

Duo Token Request

Request a Duo token for secure ISU account access if you don’t have a smartphone or work in areas where phones aren’t allowed.

JMP Software Request

Request access to JMP statistical analysis software for academic research. ISU students, faculty, and researchers can complete the request form to receive installation files and a license. Optional in-person installation help is available at the ITS service locations in Pocatello, Idaho Falls, Meridian, and Twin Falls.

NetCom Work Order Form

Request repair, installation, and/or service of data and network communications cables and telephones.

Test Master Access Request Form