Employee Remote Access Resources

What-resources-do-I-have-when-working-remotely Resources-for-remote-work

Issue / Question

Information Technology Services maintains a Knowledge Base of telecommuting or working remotely articles. The following links provide how-to information and additional resources you need if you telecommute or work from remote locations.

Environment

Audience Affected
- Faculty
- Staff

Resolution

Idaho State University Directory (Faculty and Staff Directory is publicly available)

Get help from the IT Service Desk

Chat	Go to Click to Chat
Email	Go to help@isu.edu
Phone	(208) 282-4357
ITS Service Desk - Website	Go to IT Help

Stay In Touch

Bengal Web	Go to BengalWeb
Gmail and Calendar	Go to Gmail & Calendar
Phone Users Guide for Telecommuting	Go to Phone Users Guide for Telecommuting

Get Support

Application Availability from Off-Campus

Bengal Web	Go to BengalWeb Application Availability
VPN Required Applications	Go to VPN Required Applications
Web-Based Applications (No VPN Necessary)	Go to (Web-Based Applications)

VPN Client (GlobalProtect)

How do I request VPN Access?	Go to Requesting VPN Access
How do I configure VPN on Windows Devices?	Go to Configuring GlobalProtect VPN Client on Windows Devices
How do I configure VPN on Mac OS Devices?	Go to Configuring GlobalProtect VPN Client on Mac OS Devices

Tips, Tricks, and Self Help

Knowledge Base	Go to Knowledge Base
Microsoft Office	Go to Microsoft Office
Moodle	Go to Moodle
Zoom	Go to Zoom

Internet Access

Off-Campus Internet Providers	Go to Off-Campus Internet Providers
Drive-Up WiFi	Go to Drive-up WiFi
Eduroam Internet Access	Go to Eduroam Internet Access

Please get in touch with the IT Service Desk for additional assistance.

(208) 282-4357 or Go to chat

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Details

Article ID: 101159

Created

Fri 3/13/20 9:57 AM

Modified

Thu 5/19/22 9:51 AM

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Employee Remote Access Resources

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