Employee Remote Access Resources

The Office of Information Technology maintains a Knowledge Base of articles on telecommuting or working remotely. The following links may provide how-to information and additional resources you need in the event you are telecommuting or working from remote locations.

• BengalWeb, Banner, CollegeNet, others
• Faculty and Staff

Note: This article is under construction and will be updated with new information frequently. Please check back for new content.

Idaho State University Coronavirus (COVID-19) Updates

Note: If you have a situation that isn't covered here, please contact our Service Desk at 208-282-4357 so we can help you figure out a solution.

Idaho State University Directory (Faculty and Staff Directory is publicly available)

Get help from ISU Information Technology

Send your questions and comments to our contacts below:

• Email: help@isu.edu
• Phone: 208.282.4357 
• Website: IT Help Desk

Stay In Touch

• BengalWeb
• Gmail & Calendar
• Phone Users Guide for Telecommuting

Get Support

Application Availability from Off Campus

• BengalWeb Application Availability
• Web Based Applications (No VPN Necessary)
• VPN Required Applications

GlobalProtect VPN Client

• Requesting VPN Access
• Configuring GlobalProtect VPN Client on Windows Devices
• Configuring GlobalProtect VPN Client on Mac OS Devices

Tips, Tricks and Self Help

• Microsoft Office
• Moodle
• Zoom

Internet Access

• Off-Campus Internet Providers
• Drive-up Wifi
• Eduroam Internet Access