Moodle ISU Basic Troubleshooting

Tags moodle
  • Platform
    • Moodle
  • Audience Affected
    • Students
    • Faculty
There are a few techniques the students and faculty can try before reaching out for help.
  • Search in Tigertracks for Moodle documentation
  • Clear cache and cookies on the browser (
  • Try a different or incognito browser
  • Try disabling all browser extensions/ plugins
  • Try a different device
  • Make sure you are logging into the correct system: Moodle ISU or Moodle ISU Community
  • Consider contacting the Service Desk

If none of these three options resolve the issue, please take the following steps:

  • If you are a student, reach out to your instructor regarding the issue.
  • If you are a faculty member, contact the ITRC


Article ID: 151669
Thu 5/18/23 9:32 AM
Wed 11/15/23 8:20 PM