Feedback Activity: Overview [Faculty]


The Feedback activity can be used to create a custom survey. The results of the survey can be viewed in detail or as a graph, giving an overall summary. The feedback results may also be exported as an Excel file. 

For course evaluation, specific information, see Course Evaluation Procedures or contact the ITRC.

This Guide Will Help You to:

  • Identify the overview tab

  • Use the edit questions tab

  • Import/Export with the templates tab

  • Analyze with the analysis tab

  • Analyze with the show responses tab

  • Use the show non-respondents tab

  • Create dependence item

  • Duplicate questions

  • Seek further assistance

Identify the overview tab

The Overview section will allow you to view your description of the survey and the message or URL link that the students will be redirected to after submitting feedback.

[Note: If there is not a URL listed on the Page after submitting the text box, the students will be directed back to the course homepage. The Overview area will also allow you to select which groups you want to make visible for the feedback activity. You will need to have set up groups in order to use this function. For more information, see Groups and Groupings Setup [Faculty]]


Use the edit questions tab

The Edit questions tab will allow you to add questions to your feedback. Additionally,  it shows you a preview of the feedback. You can also use this tab to edit, reorder, remove, etc questions.

[Note: When creating or editing questions, you have the option to make specific questions required.]

  1. Open the Edit questions tab

  2. From the Add question drop-down menu, select the type of question you wish to create.


  • Add a page break: This is not a question and is used for the Dependence Item feature that is discussed later on in this guide.

  • Captcha: This asks a person to write out some distorted text which is displayed on the screen. It is a test to make sure a real person is filling in the form and not an automatic spamming program.

  • Information: This is not a question; it is automatically generated information that contains: when the evaluation was started, the course name, and the semester. You have the option of using three different information tools:

    • Response time: This shows the date and time the evaluation was completed.

    • Course: Gives the name of the course.

    • Course category: Gives the semester and year of the course

  • Label: Similar to a standard Moodle label, this allows you to add text (such as special instructions) between questions allowing for extra explanation or to divide the feedback into sections

  • Longer text answer: Similar to an essay, This option creates a textbox (you will specify how large the answer box will appear in rows and columns) in which people can write a long answer. Suggestions for the answer box:

    • Width: 30-40

    • Lines: 15-20

  • Multiple choice: Here you can provide a list of responses for students to choose from. Do the following to create a basic multiple-choice question:

    1. Type your question into the Question text box.

    2. From the Multiple choice type, choose either a single answer or multiple answers. 

    3. In the Multiple choice values text box, Type your answers. Make sure that you use a separate line for each answer.


  1. Click Save Question.

  2. Multiple choice (rated): This is similar to the other multiple-choice option. However, the rated choice option will allow you to put a numerical value to your students’ answers if you want to analyze them statistically. The value will be a sliding scale (Likert Scale). Do the following to create a basic rated multiple choice question:

    1. Type your question into the Question text box.

    2. From the Multiple choice type, choose either a single answer or multiple answers. 

    3. In the Multiple choice values text box, Type your answers, mimic the following:

      • 1/ Strongly Agree

      • 2/ Agree

      • 3/ Neutral

      • 4/ Disagree

      • 5/ Strongly Disagree


  1. Click Save question

  2. Numeric answer: This is used for questions that need a specific number as the response. For example, “How old are you?”

    1. Type the question into the Question text box.

    2. Enter the acceptable range for the numeric answer by using the Range from and Range to text boxes.

    3. The question will provide the acceptable range that you’ve created. For example: “How old are you? (1-100).” In this example question, the acceptable range is 1 to 100.

    4. Click Save to save your question.

  3. Short text answer: This option lets you specify a single line answer. You must specify the maximum number of characters you will accept so that the answer is not too long and/or does not run over the length of the box on the screen.

[Note: It is recommended that you make the Text field width the same value as the maximum of characters accepted.]

Export/Import questions with the templates tab

The Templates tab is used to select and/or save templates. It can also be used to export and import questions into the feedback. The export/import function can be very useful especially if you are using the same set of questions in multiple feedbacks. The questions are saved in a .xml file which can be saved on your computer, imported into other classes, and/or shared with colleagues.

If you have questions regarding templates, contact the ITRC

To export questions:

  1. Go to the Templates tab.

  2. Underneath the Save these questions as a new template section, you will have the option of either exporting or importing questions.

  3. Click Export questions.


  1. In the pop-up window, select Save File.

  2. Click OK.


To import questions:

  1. Click Import questions.


  1. Select whether you want to Delete old items or Append new items.

[Note: Deleting old items will delete all the current questions and user responses. Appending new items will preserve all the old questions and the assigned values.]

  1. Click Choose a file.


  1. Locate your saved questions.

  2. Select the file.

  3. Click Yes.


Analyze with the analysis tab

Within the Analysis tab, you will be able to view a list of all responses submitted for each of the questions within the feedback activity. These responses are shown in graph form. These results can be exported to Excel.


Analyze with the show responses tab

Within the Show responses tab, you can view the responses submitted by each user. These responses show all answers to all questions within the Feedback activity for an individual user. You can also download this data.

  1. Click the Show responses tab.

  2. Scroll to see results or download data by clicking the dropdown arrow and select Microsoft Excel


  1. Click Download

  2. Click OK to Save the file


[Note: If you selected Anonymous for the Record usernames option when creating the activity, you will still be able to look at individual responses - you just won’t be able to see who submitted them.]

Show Non-Respondents Tab

[Note: This tab is available only if the responses are not set to anonymous.]

  1. Click the Show non-respondents tab.

  2. On this page, you can select the students you would like to message. These are students who have not submitted a response to the activity.


  1. Scroll down to the message box.

  2. Once you have your message is written, Click Send.


Create dependence item

Dependence Item is a feature that allows you to make the questions in which you have added to the survey depends upon the answer to a previous question. 

For example, Question 1 might ask if the student has a dog. If the participant answers yes jump to question 2. If the participant answers no jump to question 3.

[Warning: Your questions need to have a label. Doing so will assist in mapping questions that use the dependence item.]

  1. Set up your initial question and give it a name in the Label field.


  1. Add a Page break

  2. Add the question to go to if (for example)the participant replies 'Yes'.

  3. In the Dependence item, select the Label of your first question.

  4. In the Dependence value, type your dependent answer (such as 'Yes' in our example.)

  5. [Warning: The dependence value must match exactly to the answer value]


  1. Follow the same process for the other response (such as 'No')


Duplicate questions

When creating multiple questions in a similar format, you can save yourself some time by editing an existing question and saving it as a new question.

  1. From the Editing questions tab, Locate the question you would like to copy.

  2. Click the EDIT button then Edit Question.


  1. Make all necessary changes to the question.

  2. Click Save as new question at the bottom of the page.


Preview the feedback activity

Currently, there is not a built-in feature to preview the activity. As a workaround, change your role to the student and take the survey, and test all the jumps and structure work as intended. If you submitted and need to remove your attempt, go to the Show responses tab and click the Trash icon next to your attempt.  

Seek Further Assistance

For additional assistance please contact, ITRC at (208) 282 5880 or

For more information please visit,

Creative Commons License
This work was created by the Idaho State University Instructional Technology Resource Center and is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License


Article ID: 50799
Thu 3/22/18 11:15 AM
Thu 7/29/21 1:39 PM