Experiencing a Telephone Problem

How to Request

Click the Report Problem button and complete the request form.

Service Description

Report a Telephone Connection Problem

Standard Features

  • Dropped calls
  • Sound cutting out or static
  • Dead phone
  • No dial tone

Roles and Responsibilities

User Responsibilities:

  • The User needs to fill out the required form which will submit a workorder to NetCom.

Service Provider Responsibilities:

  • Troubleshoot and respond appropriately.

Service Audience

This service is offered to all ISU faculty and staff with active telephone connections.

Service Pricing

This service is provided at no additional charge.

Report Problem


Service ID: 24691
Tue 11/21/17 3:14 PM
Mon 11/21/22 8:06 AM