How to Request
Service Description
Report a Telephone Connection Problem
Standard Features
- Dropped calls
- Sound cutting out or static
- Dead phone
- No dial tone
Roles and Responsibilities
User Responsibilities:
- The User needs to fill out the required form which will submit a workorder to NetCom.
Service Provider Responsibilities:
- Troubleshoot and respond appropriately.
Service Audience
This service is offered to all ISU faculty and staff with active telephone connections.
Service Pricing
This service is provided at no additional charge.