Experiencing a Telephone Problem

How to Request
Click the Report Problem button and complete the request form.
Service Description
Report a Telephone Connection Problem
Standard Features
  • Dropped calls
  • Sound cutting out or static
  • Dead phone
  • No dial tone
Roles and Responsibilities
User Responsibilities:
  • The User needs to fill out the required form which will submit a workorder to NetCom.
Service Provider Responsibilities:
  • Troubleshoot and respond appropriately.
Service Audience
This service is offered to all ISU faculty and staff with active telephone connections.
Service Pricing
This service is provided at no additional charge.
Report Problem


Service ID: 24691
Tue 11/21/17 3:14 PM
Wed 1/10/24 8:58 AM