Experiencing a Telephone Problem

How to Request
Click the Report Problem button and complete the request form.
 
Service Description
Report a Telephone Connection Problem
 
Standard Features
  • Dropped calls
  • Sound cutting out or static
  • Dead phone
  • No dial tone
Roles and Responsibilities
User Responsibilities:
  • The User needs to fill out the required form which will submit a workorder to NetCom.
Service Provider Responsibilities:
  • Troubleshoot and respond appropriately.
Service Audience
This service is offered to all ISU faculty and staff with active telephone connections.
 
Service Pricing
This service is provided at no additional charge.