Services and request forms for problems and permissions with telephones and mail.

Services (6)

Caller ID Change Request

Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.

Mail Forward

Request a mail forward to have your mail sent to a new address temporarily or permanently.

Mail Hold

Establish a permanent or temporary mail hold.

Telephone Help Request

Report issues with ISU telephone connections, such as dropped calls, static, or no dial tone.

Telephone Moves, Adds, or Changes

ITS is responsible for all telephone moves, adds, or changes. This includes but is not limited to: installing new telephone jacks, moving existing telephone jacks, pulling telephone cables, etc.

Telephone Privileges Request

This form is required for any Telephone Move, Add, or Change that will result in a new recurring charge.