Claim your ISU Account

Instructions

Look for an email from iam@isu.edu to claim your ISU account.

• Note: You will receive the email at your Personal Email address.

Follow the instructions provided in the email carefully.

1. Copy the Account Claim String (code)
2. Click on the Claim Link to open the Password and Account Management Portal.
3. Type your Account Claim Email (email address where your Account Claim Email was sent)
4. Paste the Account Claim String (sequence of numbers and letters you copied from the email.)
5. Type your Date of Birth (type your date of birth in the mm/dd/yyyy format.)
6. Check the Captcha Check Box to indicate that you aren't a robot.
7. Click SUBMIT

Review and accept terms of use: Idaho State University Acceptable Use Policy

1. Click ACCEPT
   1. Note: If you click DECLINE, you cannot complete setting up your account.
2. User Details
3. This screen displays your assigned ISU Username. Your username is based on the preferred name you gave ISU and is not something you can change.
4. Click Next to proceed.

• Create a new password following the password rules.
  1. Type your New Password
  2. Re-type your Password
  3. Click RESET PASSWORD

Contact ITS if you need additional assistance