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Claim your ISU Account
Claim your ISU Account
Tags
accountclaim
claim
Welcome to the Idaho State University family! You can access MyISU, Moodle, WiFi, and other ISU programs by claiming your account.
Important Information
Users should never share their username and password.
Let’s get started!
Look for an email from iam@isu.edu to claim your ISU account
.
Notes:
You will receive the email at your ISU email or Account Claim email address.
If you don't receive an email at your ISU email address or are unsure what your Account Claim email is, please get in touch with the IT Service Desk at
(208)282-4357
. A technician will verify your identity and send the Claim Your ISU Account email to your ISU email address.
Follow the instructions provided in the email carefully.
Copy the
Account Claim String
(code)
Click on the
Claim Link
to open the Password and Account Management Portal.
Claim Your Account
Enter your user information
This screen verifies your identity before setting up your account.
Type your
Account Claim Email
Note:
This is the email address where your Account Claim Email was sent.
Paste the
Account Claim String
(code)
Note
: This is the sequence of numbers and letters you copied from the email.
Type your
Date of Birth
Please type your
date of birth
in the
mm/dd/yyyy
format.
Check the
Captcha Check Box
to indicate that you aren't a robot.
Click
SUBMIT
Review and accept terms of use
Idaho State University Acceptable Use Policy
to review the statement and the policies if needed.
Click
ACCEPT
Note:
If you click
DECLINE
, you cannot complete setting up your account.
User Details
This screen displays your assigned ISU Username. Your username is based on the preferred name you gave ISU and is not something you can change.
Click
Next
to proceed.
Verify your identity
This screen walks you through setting up an authentication method.
Select one
of the following:
"By authenticating on my mobile device using Duo."
"By authenticating via a pin sent to your mobile device."
"By authenticating via a pin sent to your email."
Click
NEXT
.
Click
Send Me a Push
or enter your pin and click
Validate
.
Create and confirm your new password
Create a new password following
the password rules
.
Type your
New Password
Re-type your
Password
Click
RESET PASSWORD
Notes:
If the passwords match, you will get a message saying you have successfully reset your password.
If the passwords do
NOT
match, you will get a message asking you to re-enter your password.
If your chosen password does not meet the Password rules, it will not be accepted, and you will be asked to enter a password that meets the regulations.
Note:
The screen will display which rules your password did not meet.
ITS STAFF ONLY
Fischer Identity Management
If you need additional assistance, please Contact ITS
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Details
Article ID:
90995
Created
Thu 10/31/19 10:41 AM
Modified
Wed 12/6/23 2:40 PM
Related Articles (2)
Password Guidelines
Information on what elements need to be in your password using the Identity Management System.
Security Questions
Information on the security questions that users need to answer as part of setting up their password in the new Identity Management System.
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=90995&SIDs=10136">https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=90995&SIDs=10136</a><br /><br />Claim your ISU Account<br /><br />Instructions on how to claim your ISU Account under the Identity Management System.