Description
This article details how to claim your ISU account.
Instructions
Welcome to the Idaho State University family!
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Note: If you are attempting to claim a departmental or club email account, please visit:
Delegate Account Claim
You should NEVER share your password.
Step
- Look for an email from iam@isu.edu to claim your ISU account.
- Note: You will receive the email at your Personal Email address.
Step
Follow the instructions provided in the email carefully.
- Copy the Account Claim String (code)
- Click on the Claim Link to open the Password and Account Management Portal.
- Type your Account Claim Email (email address where your Account Claim Email was sent)
- Paste the Account Claim String (sequence of numbers and letters you copied from the email.)
- Type your Date of Birth (type your date of birth in the mm/dd/yyyy format.)
- Check the Captcha Check Box to indicate that you aren't a robot.
- Click SUBMIT
Step
- Go to the Idaho State University Acceptable Use Policy and review the terms.
- Click ACCEPT
- Note: If you click DECLINE, you cannot complete setting up your account.
- User Details
- This screen displays your assigned ISU Username. Your username is based on the preferred name you gave ISU and is not something you can change.
- Click Next to proceed.
Step
Create and confirm a new password
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Type your New Password
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Re-type your Password
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Click RESET PASSWORD
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If the passwords match, you will get a message saying you have successfully reset your password.
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If the passwords do NOT match, you will get a message asking you to re-enter your password.
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If your chosen password does NOT meet the Password rules, it will not be accepted, and you will be asked to enter a password that meets the regulations.
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If you are reclaiming your account you will also need to authenticate using Duo