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Services or Offerings?
Network Move, Add or Change.
  1. Services
  2. Faculty
  3. Internet
Installing new network jacks, modifying existing network jacks, pulling network cables, etc.
Wired Network Troubleshooting
  1. Services
  2. Faculty
  3. Internet
Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.
Wireless Network Troubleshooting
  1. Services
  2. Faculty
  3. Internet
Report a problem connecting, staying connected or with speed on the ISU Wireless network.
Network Problem
  1. Services
  2. Faculty
  3. Internet
Report a network outage or problem.
DHCP Reservation
  1. Services
  2. Faculty
  3. Internet
Request a DHCP Reservation for a computer or networked device.
PuTTY (SSH Client)
  1. Services
  2. College, Departmental, and Campus Services
  3. Software Catalog
PuTTY is a free and open-source terminal emulator, serial console and network file transfer application
Global Protect
  1. Services
  2. College, Departmental, and Campus Services
  3. Software Catalog
Global Protect is the system used to connect to the Virtual Private Network (VPN) at Idaho State University
ISU Directory Update
  1. Services
  2. Faculty
  3. Telephone and Mail
Use this form if you need to request an update to your listing in the Directory located at directory.isu.edu
New Printer Setup
  1. Services
  2. Faculty
  3. Print
Request to have a new ISU printer setup and connected to.
VPN Access
  1. Services
  2. Faculty
  3. Access
  4. Software
Request VPN Access for an ISU Employee, vendor or student.
Request to Record IVC Classroom
  1. Services
  2. Faculty
  3. Courses
  4. Video
Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.
Join the ITS Team
  1. Services
  2. Students
If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.
Firewall Rule Change
  1. Services
  2. Faculty
  3. Internet
Request a change to the firewall to get access from your office, home or VPN to restricted ISU Resources.