Request Duo Token

Description

Select the Request Duo Token button to access the form. Enter the required information and select Submit to complete your request.

Details

Request a Duo hardware token if you do not have an eligible smartphone, work in secure areas where mobile devices are not allowed, or travel to locations with limited or unreliable phone access. 
  • Notes:
    • The Duo Mobile app is available at no cost.
    • Hardware tokens may result in a cost to Idaho State University (ISU).
    • Each user is eligible for one complimentary hardware token.
Before filling out this form, please refer to the Duo Mobile App vs. Duo Hardware Token knowledge base article to compare available authentication options and determine the best choice for your needs.
 
Request Duo Token

Related Articles (3)

Duo Mobile App vs. Duo Hardware Token
This article summarizes the Duo authentication options available at Idaho State University (ISU), comparing the Duo Mobile App and Duo Hardware Token. It highlights the key features, benefits, and limitations of each method to help users choose the most convenient and appropriate option for secure access.
How to Set up and Use Duo Multi-Factor Authentication (MFA)
This article explains how to set up and use Duo Multi-Factor Authentication (MFA) at Idaho State University.
Update Your Duo Mobile App
Avoid login issues - update your Duo Mobile app to version 4.85 or higher. Version 4.104.0 is the current version of Duo Mobile as of January 2026.