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Information on jobs available at the ITS Service Desk

List and links to the services ITS provides to faculty, staff, and students.

Instructions on forwarding your desk phone number to your home or cell number.

Dialing instructions for Cisco Desk Phones

Toolkit for Onboarding IT Service Desk Student Employees

Need help with IT-related issues? Look no further than the IT Service Desk! Our knowledgeable team is dedicated to providing top-tier assistance to the entire university community.

Frequently asked questions for DUO Tokens

Instructions for setting up and using Single Number Reach for ISU's VoIP phone system.

Guidelines for maintaining, requesting, and keeping third-party departmental labs in optimal condition for student success.

Idaho State University provides Moodle ISU accounts to faculty, staff, and students.

Explains the functional differences between the Single Number Reach and Call Forwarding options.

Understand the difference between functional roles and resource pools

Size of files and types of information stored with Box at ISU.

Zoom Learning Center (ZLC) is a freely accessible platform for anyone interested in learning Zoom. The ZLC library has short, self-paced, on-demand courses.

Explains the basics of Box, ISU's data storage solution, providing secure, backed up, and accessible data storage.