Technology Resource Guide

Summary

A guide to help staff navigate technology resources.

Body

Information Technology Services provides tools and resources to help you use technology effectively. The following resource guide offers a quick link to various technology tools available at Idaho State University.

Access Requests

Employee Technology Accounts: Request Box, Email, VPN, Wireless/Labs, Banner, and Argos
Firewall: Add or change firewall rules
VPN: Request Virtual Private Network (VPN) access.

Service Requests

Adobe Request: Create, edit, share, scan, and sign digital documents for work purposes
Argos Request: Reporting tool that pulls information from the Banner system
ISU Directory Update: Form used to update your ISU Directory Listing
Single Number Reach: Forward your desk phone to a remote phone (e.g., cell phone, home phone)
Telephone Add-Change-Move Form: Install new telephone jacks, move existing ones, or pull telephone cables
Telephone Privilege Request Form (TPR): Required approval for recurring telephone-related charges

Applications and Software

Box Resources: Online cloud storage service
DocuSign Resources: Securely send, sign, and manage legally binding documents in the cloud
Duo Resources: Multifactor authentication security
Microsoft Office Resources: Desktop productivity
MyISU Introduction: One-stop portal for electronic resources
TigerTracks: Centralized hub for acquiring information and requesting services from diverse teams.
Zoom Basics: Video conferencing tool for collaboration and webinars.

Internet and WiFi Support

Technology Assistance

Computer Labs on Campus
Paw Print: ISU's online printing resource
Technology Support

How Do I...

Information Technology Services Policies

Policies

Contact ITS if you need additional assistance

Details

Article ID: 156144

Created

Fri 12/22/23 3:27 AM

Modified

Thu 1/15/26 4:56 PM