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- Knowledge Base
- Software
- Microsoft Office
How to reset Office 365 Password using Self Service Password Reset (SSPR).
- Knowledge Base
How to Recover Your ISU Username and Reset Your Password
- Knowledge Base
- Personal Accounts
- Identity Management System (IAM)
Information on what elements need to be in your password using the Identity Management System.
- Knowledge Base
- Personal Accounts
- Identity Management System (IAM)
Instructions on how to sync your password with the LEX drive.
- Knowledge Base
- Software
- Microsoft Office
How to enroll in Self Service Password Reset (SSPR).
- Knowledge Base
- Administrative Applications
This article is shown to anyone who has successfully changed their password using ISU's Identity Management System.
- Knowledge Base
- Collaboration & File Sharing
Step-by-step instructions to configure the Event Management System (EMS) Email functionality if you need to send emails for confirmation.
- Knowledge Base
- Personal Accounts
- Identity Management System (IAM)
Information on the security questions that users need to answer as part of setting up their password in the new Identity Management System.
- Knowledge Base
- Personal Accounts
- Identity Management System (IAM)
Instructions on how to claim your ISU Account under the Identity Management System.
- Knowledge Base
- Collaboration & File Sharing
- Google
- FAQs & Troubleshooting
How to update google account on iPhone or iPad.
- Knowledge Base
- Computers, Labs, & Printers
How to request temporary Lab Accounts
- Knowledge Base
- Learning Technologies
- Moodle ISU
Moodle ISU Community is for ISU non-academic use, and can be used to facilitate delivery of online course materials.
- Knowledge Base
- Network Services
- Virtual Private Network (VPN)
How to install GlobalProtect VPN on Mac OS Devices
- Knowledge Base
- Network Services
- Virtual Private Network (VPN)
How to install Global Protect VPN software on Windows Devices.
- Knowledge Base
Need help with IT-related issues? Look no further than the IT Service Desk! Our knowledgeable team is dedicated to providing top-tier assistance to the entire university community.