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How to Recover Your ISU Username and Reset Your Password

Information on what elements need to be in your password using the Identity Management System.

Instructions on how to sync your password with the LEX drive.

How to enroll in Self Service Password Reset (SSPR).

This article is shown to anyone who has successfully changed their password using ISU's Identity Management System.

This article explains how Idaho State University (ISU) users can reset their Microsoft Office 365 password using the self-service password reset tool. It includes steps for verifying the account through a recovery method, creating a new password, and signing back into Microsoft 365.

Step-by-step instructions to configure the Event Management System (EMS) Email functionality if you need to send emails for confirmation.

Information on the security questions that users need to answer as part of setting up their password in the new Identity Management System.

This guide explains how to claim and activate your Idaho State University (ISU) account. Follow step-by-step instructions to access MyISU, ISU Canvas, TigerNet WiFi, and other university services. It includes directions for entering your Account Claim String, setting up a new password, and accepting the ISU Acceptable Use Policy.

Moodle ISU Community is for ISU non-academic use, and can be used to facilitate delivery of online course materials.

How to update google account on iPhone or iPad.

How to request temporary Lab Accounts

How to allow another user access to view and send email from your account using their own sign-in.

Need in-person technology support? Visit the IT Service Desk, which provides technology assistance to students, faculty, staff, and associates. Locations are available on the Pocatello, Idaho Falls, and Meridian Campuses.

Faculty, Staff, and Students in the College of Arts and Letters (CAL) needing help with issues other than their ISU Account, Moodle, or Canvas can utilize a dedicated support team.