Voice Communications

Directory Updates • Telephone Changes • Telephone Privilege Request (TPR)

Services (5)

ISU Directory Update

Request updates to office addresses and phone numbers in the ISU Directory for faculty and staff.

Telephone Moves, Adds, or Changes

Request telephone infrastructure support, including the installation of new jacks, relocation of existing jacks, and pulling of cables to keep your workspace connected.

Telephone Privileges Request (TPR)

Request approval for any Telephone Move, Add, or Change that creates a recurring charge. All requests require approval from both your Account Director and UBO.

Caller ID Change Request

Request to change or update the caller ID for an ISU phone number to ensure accurate identification on outgoing calls.

Password Reset

Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.