Services and request forms for problems and permissions with websites, internet, and networks.

Categories (1)

Website

Services and request forms for problems and feedback on websites and email.

Services (8)

DeviceNet Registration

Register devices that can’t use 802.1x authentication—like gaming consoles or smart TVs—on ISU’s DeviceNet network through the self-service Device Portal.

DHCP Reservation Request

Request a DHCP reservation to assign a consistent IP address to a device.

DNS Change Request

Request the creation or modification of a DNS entry within the isu.edu domain. New top-level domains require approval.

Firewall Rule Change Request

Request a change to the firewall to get access from your office, home, or VPN to restricted ISU Resources.

Network Move | Add | Change Request

Request installation, activation, relocation, or cable pull for network ports.

Network Problem Report

Report ISU wireless or wired network connection issues for troubleshooting.

Wired Network Troubleshooting

Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.

Wireless Network Troubleshooting

Report a problem connecting, staying connected or with speed on the ISU Wireless network.