Get Help

Get help with campus IT, networks, software, labs, printing, and device support.

Categories (6)

Campus & Clinic IT Support

Get location-specific IT help at ISU’s campuses and clinical locations.
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Network & Connectivity Support

Report problems with Email address, internet access, Wi-Fi, wired connections, and telephone services.
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Enterprise Software & App Support

Troubleshoot university-wide systems used for finance, academics, reporting, and more.
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Printers & Copiers

Request help with campus printers, printing funds, and copier maintenance.
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Labs & Lab Support

Manage lab access, report printing issues, or request support for student computer labs.
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Computer Support & Setup

Get support for ISU-owned devices, including setup, repairs, and secure disposal.
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Services (2)

General Assistance Request

Report issues or request services on the General Assistance form when you cannot find an existing service that meets your specific needs.

Password Reset

Access the Password Reset Portal to change or reset your ISU password. If you forgot your username, the Forgot Username Portal can help you recover it. For additional assistance, contact the IT Service Desk by phone or in person with a photo ID for secure identity verification.