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Technology Resource Guide
Technology Resource Guide
Information Technology Services provides tools and resources to help you effectively utilize technology. The following resource guide offers a quick link to various technology tools available at Idaho State University.
Access Requests
Employee Technology Accounts
:
Request Box, Email, VPN, Wireless/Labs, Banner, and Argos
Firewall:
A
dd or change firewall rules
VPN
:
Request Virtual Private Network (VPN) access.
Service Requests
Adobe Request
: C
reate, edit, share, scan, and sign digital documents for work purposes
Argos Request
:
R
eporting tool that pulls information from the Banner system
ISU Directory Update:
Form used to update your ISU Directory Listing
Moodle Request
:
ISU's online learning system for academic courses
Single Number Reach
:
Forward your
desk phone to a remote phone (e.g., cell phone, home phone)
Telephone Add-Change-Move Form
:
Install new telephone jacks, move existing ones, or pull telephone cables
Telephone Privilege Request Form (TPR)
:
Required approval for recurring telephone-related charges
Apps & Software
Box Resources
: O
nline cloud storage service
Docusign:
Securely send, sign, and manage legally binding documents in the cloud
Duo Resources
: M
ulti-factor authentication security
Microsoft Office Resources
:
Desktop productivity applications
Moodle for Faculty
:
Online learning management software
MyISU Introduction
: O
ne-stop portal for electronic resources
TigerTracks
: C
entralized hub for acquiring information and requesting services from diverse teams.
Zoom Basics
:
Video conferencing tool for collaboration and webinars.
Internet and WiFi Support
Password Help & Reset
TigerNet
Wireless FAQs
Technology Assistance
Computer Labs on Campus
Paw Print
:
ISU's online printing resource
Technology Support
How Do I...
Add, Drop, or Waitlist Classes
?
Change my Preferred First Name
?
Change my Password
?
Clear my Cache and Cookies
?
Update my Email Address
?
V
iew Registration and Schedule Information
?
Information Technology Services Policies
Policies
Contact ITS if you need additional assistance
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=156144">https://tigertracks.isu.edu/TDClient/1950/Portal/KB/ArticleDet?ID=156144</a><br /><br />Technology Resource Guide<br /><br />A guide to help staff navigate technology resources.