Troubleshooting steps and solutions to common issues that appear in Zoom Rooms.

Articles (3)

If Audio on the PC is not playing through the speakers in LA 324

How to fix the audio in LA 324 when the PC is sharing the screen but no audio is coming through to the speakers.

If Host Controls are Unavailable on the Zoom Controller

How to claim host in a Zoom Room from the Zoom Controller, as well as how to find and edit your Zoom Host Key.

If the SMART Board is Unresponsive

How to reset the SMART MX Board (wall-mounted) if it is unresponsive.