ISU's searchable knowledge base, ticketing system for issues, and real-time outage updates.
This article explains how faculty, staff, and students can search the TigerTracks Knowledge Base to find articles, troubleshooting guides, and other IT resources.
TigerTracks is ISU’s centralized IT support portal, offering searchable self-help articles, service requests, ticket tracking, and the latest updates on system outages and announcements. Sign in with your ISU credentials to access all resources and services.
Need in-person technology support? Visit the IT Service Desk, which provides technology assistance to students, faculty, staff, and associates. Locations are available on the Pocatello, Idaho Falls, and Meridian Campuses.