Knowledge Base

Categories (4)


Instructions and information for students.


Instructions and information for faculty members.


Instructions and information for employees.

Articles (14)

Pinned Article Welcome to TigerTracks

Learn more about TigerTracks

Directories & Other Frequently Called Numbers

List of numbers contained in the Directories portlet in BengalWeb

Frequent Idaho Falls Campus Numbers

Frequently requested Numbers for the Idaho Falls campus

ISU Bulletin Boards for Faculty, Staff and/or Students

Location of bulletin board submission forms.

ITS Customer Service & Support

List and links to the services ITS provides to faculty, staff, and students.

Password Guidelines

Information on what elements need to be in your password using the new Identity Management System.

Regular Maintenance Windows

A description of the regularly scheduled IT Maintenance Windows.

Security Questions

Information on the security questions that users need to answer as part of setting up their password in the new Identity Management System.

Submitting a Service Request

How to open a ticket using the ISU TigerTracks self-service portal

Wireless FAQs

Frequently Asked Questions regarding campus wireless networks.