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Students
Instructions and information for students. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
Categories (6)
New Students
Welcome to ISU! This section contains Instructions and information for new students.
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Internet Access
Instructions and information on Internet access on any ISU campus, as well as suggestions for Internet access off-campus
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Computer Labs
Information about our computer labs, including locations, hours, printers, and software available in each lab.
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Websites
Instructions and information on, MyISU, Moodle, Google, the Identity Management System and other applications.
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Software
Instructions and information on software available at ISU, including Microsoft Office and Windows.
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Phones
Instructions and information about on-campus phones
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Articles (13)
Pinned Article
Remote Teaching and Learning Resources
Links to helpful resources for teaching and learning
[MyISU] Submit Housing Maintenance Request
How to submit maintenance requests for students living in on-campus housing.
Canvas Training and Help Resources (Students)
Training and help resources for students using Canvas.
Changing your Legal Sex
Students or employees who wish to change their legal sex as listed in banner may do so through the registrar's office or HR.
Disabling MAC Randomization on IOS Devices while using DeviceNet
DeviceNet troubleshooting for IOS Devices.
Duo Mobile FAQ
Answers to Duo Mobile's frequently asked questions.
Examity, ProctorFree, Turnitin and Zoom Technical Support
Technical support for many programs offered through the ITRC is offered through the program vendor. This article lists technical support options for Examity, ProctorFree, Turnitin and Zoom.
Import .MBOX Files into Mozilla Thunderbird
How to import .MBOX files into Thunderbird.
ISU Calendars and Schedules
A list with links to the most common calendars and schedules available at ISU.
ITS Service Desk Jobs
Information on jobs available at the ITS Service Desk
Parent Room Access
How to give access to the Parent's Room in Rendezvous 219.
PawPrint
Information on how PawPrint works and how to access it.
UpToDate
How to access UpToDate.
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