Students

Instructions and information for students. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

Categories (6)

New Students

Welcome to ISU! This section contains Instructions and information for new students.
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Internet Access

Instructions and information on Internet access on any ISU campus, as well as suggestions for Internet access off-campus
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Computer Labs

Information about our computer labs, including locations, hours, printers, and software available in each lab.
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Websites

Instructions and information on, MyISU, Moodle, Google, the Identity Management System and other applications.
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Software

Instructions and information on software available at ISU, including Microsoft Office and Windows.
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Phones

Instructions and information about on-campus phones
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Articles (13)

Pinned Article Remote Teaching and Learning Resources

Links to helpful resources for teaching and learning

[MyISU] Submit Housing Maintenance Request

How to submit maintenance requests for students living in on-campus housing.

Canvas Training and Help Resources (Students)

Training and help resources for students using Canvas.

Changing your Legal Sex

Students or employees who wish to change their legal sex as listed in banner may do so through the registrar's office or HR.

Disabling MAC Randomization on IOS Devices while using DeviceNet

DeviceNet troubleshooting for IOS Devices.

Duo Mobile FAQ

Answers to Duo Mobile's frequently asked questions.

Examity, ProctorFree, Turnitin and Zoom Technical Support

Technical support for many programs offered through the ITRC is offered through the program vendor. This article lists technical support options for Examity, ProctorFree, Turnitin and Zoom.

Import .MBOX Files into Mozilla Thunderbird

How to import .MBOX files into Thunderbird.

ISU Calendars and Schedules

A list with links to the most common calendars and schedules available at ISU.

ITS Service Desk Jobs

Information on jobs available at the ITS Service Desk

Parent Room Access

How to give access to the Parent's Room in Rendezvous 219.

PawPrint

Information on how PawPrint works and how to access it.

UpToDate

How to access UpToDate.