Staff

Instructions and information for employees. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

Categories (7)

New Employees

Instructions and information for new employees at ISU. Welcome!
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Internet Access

Instructions and information on connecting to the Internet on all of ISU's campuses, as well as a list of Internet providers off-campus. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
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Projects

Information regarding the structure and processes related to the Projects/Workspaces application.
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Computer Labs

Information about ISU computer labs, including locations, hours, printers, and software available in each lab.
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Websites

Instructions and information on Argos, Banner 9, BengalWeb, Google, Box, and other applications.If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
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Software

Instructions and information on software available at ISU, including Microsoft Office and Windows.
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Phones

Instructions and information about on-campus phones. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
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Articles (9)

Pinned Article Employee Remote Access Resources

Single page of links for Telecommuting

[BengalWeb] EPAF ITS Student Employee Account Provisioning

How to process EPAFs for ITS Student Employees.

Closing NetCom Work Orders

How to close NetCom Work Orders

How to Sync your Password with the Lex Drive

Instructions on how to sync your password with the LEX drive.

IT Service Desk Locations & Hours

IT Service Desk (Help Desk) locations and hours

Parent Room Access

How to give access to the Parent's Room in Rendezvous 219.

Parking

A brief outline of parking services at ISU, including how to get permits, pay citations, and see lot closures.

Sharing Google Calendar with Specific People

Step-by-Step instructions on how to share a Google calendar with specific people

Updating Browsers and Mobile OS

How to update the the most used Web Browsers and Operating Systems