Instructions and information for employees. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

Categories (7)

New Employees

Instructions and information for new employees at ISU. Welcome!

Internet Access

Instructions and information on connecting to the Internet on all of ISU's campuses, as well as a list of Internet providers off-campus. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

Projects

Information regarding the structure and processes related to the Projects/Workspaces application.

Computer Labs

Information about ISU computer labs, including locations, hours, printers, and software available in each lab.

Websites

Instructions and information on Argos, Banner 9, BengalWeb, Google, Box, and other applications.If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

Software

Instructions and information on software available at ISU, including Microsoft Office and Windows.

Phones

Instructions and information about on-campus phones. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

Articles (6)

Pinned Article Employee Remote Access Resources

Single page of links for Telecommuting

IT Service Desk Hours

IT Service Desk Help locations and hours

Parent Room Access

How to give access to the Parent's Room in Rendezvous 219.

Preferred First Name Setup

Instructions on how to enter or change your preferred first name in BengalWeb.

Setting up Delegate Email Accounts

How to allow another user access to view and send email from your account using their own sign-in.

Submitting a Service Request in TigerTracks

How to open a ticket using the ISU TigerTracks self-service portal