Staff

Instructions and information for employees. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.

Categories (7)

New Employees

Instructions and information for new employees at ISU. Welcome!
Expand

Internet Access

Instructions and information on connecting to the Internet on all of ISU's campuses, as well as a list of Internet providers off-campus. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
Expand

Projects

Information regarding the structure and processes related to the Projects/Workspaces application.
Expand

Computer Labs

Information about ISU computer labs, including locations, hours, printers, and software available in each lab.
Expand

Websites

Instructions and information on Argos, Banner 9, MyISU, Google, Box, and other applications. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
Expand

Software

Instructions and information on software available at ISU, including Microsoft Office and Windows.
Expand

Phones

Instructions and information about on-campus phones. If you have a situation or questions not covered here, please contact our Service Desk at 208.282.4357 so we can help you work out a solution.
Expand

Articles (16)

Pinned Article Employee Remote Access Resources

Single page of links for Telecommuting

BDM Frequently Asked Questions

Find answers to many frequently asked questions about Banner Document Management

Common Access, Service & Network Forms

Links to common ISU access, service & network forms.

Contact Information Technology Services (ITS)

Need help with IT-related issues? Look no further than the IT Service Desk! Our knowledgeable team is dedicated to providing top-tier assistance to the entire university community.

Deactivation and Release of University-Owned Cell Phones

Information, instructions, and deadlines for deactivating or releasing university-owned cell phones to align with the new Mobile Communications Device Policy effective January 1, 2024.

DUO Token FAQ

Frequently asked questions for DUO Tokens

Finance and Purchasing

Basic information about the Finance and Purchasing Sidebar links in MyISU

Frequently Called Numbers on the Idaho Falls Campus

A list of the most frequently called numbers on the Idaho Falls Campus

Google Storage FAQ

Answers to frequently asked questions about Google Storage.

How to Sync your Password with the Lex Drive

Instructions on how to sync your password with the LEX drive.

ISU Email Access

How to access your ISU Email.

New Employee Tech Tools

Helpful resources to get started in your new career with Idaho State University.

Parent Room Access

How to give access to the Parent's Room in Rendezvous 219.

SGHE Links Page (Blue Links) in Banner

Gives the link to the Banner Blue Page information page.

Technology Resource Guide

A guide to help staff navigate technology resources.

Updating Browsers and Mobile OS

How to update the the most used Web Browsers and Operating Systems