Services A-Z (127)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z



7-Zip is a free archiving program for building and extracting archive files in the ZIP compression format


.NET Framework

Deprecated software framework developed by Microsoft that runs primarily on Microsoft Windows. It includes a large class library called Framework Class Library and provides language interoperability across several programming languages.


Access to Other Enterprise Software

Request Access to Enterprise-wide Application Software

ADA Employee Accommodation Request

Use this service to request specific ADA accommodations - for employees or prospective employees only

Adobe Acrobat Reader DC

View and print Adobe Portable Document Format (PDF) files

Adobe Creative Cloud

Adobe Creative Cloud is a collection of desktop and mobile applications and services used for designing print and online media assets, video editing, web development, photography, and more.

Affiliation Agreement

This allows programs to submit Affiliation Agreements for legal review to the Office of General Counsel. "Affiliation Agreements" are contracts between ISU and outside healthcare facilities, such as hospitals, clinics, pharmacies, and schools, which provide students and residents in healthcare programs opportunities to participate in clinical internships, practicums, and rotations in order to fulfill academic requirements. The process requires submission of a proposed agreement from either party which outlines the terms of the student placements.

Other agreements and amendments may also be categorized as Affiliation Agreements, so please check with the Office of General Counsel if you are not sure which contract category to use when submitting an agreement. For questions and comments contact Sandi Rich at or 208-282-2683.


ArcGIS s used for creating and using maps, compiling geographic data, analyzing mapped information, sharing and discovering geographic information, using maps and geographic information in a range of applications, and managing geographic information in a database


Audacity is free, open source audio software for multi-track recording and editing. It will allow users to import and export WAV, AIFF, MP3, and OGG files

Audio/Visual Support

Request A/V support on an ISU campus. Educational Technology Services supports Technical A/V support in both our distance learning classrooms and equipment in shared ISU classrooms on campus.


AutoCAD® is computer-aided design (CAD) software that architects, engineers, and construction professionals rely on to create precise 2D and 3D drawings


Banner Problem

Report a problem encountered when using the Banner System (Internet Native Banner - INB or Self-Service Banner - SSB)

Banner Upgrade / Install

Request Software Upgrade / Install


BIOPAC provides software and hardware that allows research teams to study the brain for cognitive experimentation.



Cadence is a leading EDA and Intelligent System Design provider delivering hardware, software, and IP for electronic design.

Caller ID Change

Caller ID implementation or change.

Can't Log into Account

Request that your ISU Password for Bengalweb, ISU Email, Moodle, etc be changed.


ChemDraw is the drawing tool of choice for chemists to create publication-ready, scientifically intelligent drawings for use in ELNs, databases and publications and for querying chemical databases.

Community Course

A Community course is for those who are not affiliated with ISU but still want a Moodle course.

Computer Lab Assistance

Request temporary access to an ISU Computer Lab for your class or event or request assistance from a lab consultant.

Computer Lab Promotional Wallpaper

Request to have a wallpaper promoting a university sponsored event to be displayed to lab users.

Computer Problem

Report a problem with your ISU owned computing equipment or software.


COMSOL Multiphysics is a cross-platform finite element analysis, solver and Multiphysics simulation software

Content or Link Change

Request content or link change for BengalWeb

Copier Repair

Submit a request to have your office copier repaired or the toner recharged.

Course Evaluation

Course Evaluations are created to evaluate the instruction of any given course within Moodle. This form is for Course Evaluation Coordinators. If you are not the Course Evaluation Coordinator - please contact your department.

Custom Forms

Request a new custom form or request a modification to an existing form.


Data Change

Request a change to enterprise data, such as user's name, birthdate, etc.

Departmental Day Use Pass Request

Request Form for Departmental Day Passes.

Departmental Year/Semester Pass Request

Request Form for Department's requesting Year/Semester long parking passes.

DeviceNet Registration

Self-service device registration portal for DeviceNet.

DHCP Reservation

Request a DHCP Reservation for a computer or networked device.

DNS Change

Request a new DNS record. Update an existing DNS record. Request the removal of an existing record.

DocuSign Departmental Request

Request a DocuSign account for a College or Department.


A free PDF printer that does what the name suggests, creates PDF files. Once installed it will allow you to convert any type of printable documents to PDF files

Dragon Naturally Speaking

A speech recognition program that allows the user to speak into a microphone on a computer with the software translating the spoken words into text in a text program

Duplicate Account Merge (PIDM)

On occasion, an individual may have multiple accounts in Banner. This service request is to merge those accounts into one.


Email Address Update Request

This form is to be used after updating your Preferred First Name in BengalWeb. This will ensure that your email address aligns with those changes.

Email Notification of Mail

Request that we email you when mail and packages arrive at the mail center.

Employee Access Request

A form for new or additional employee access requests.

Employee Account, Request or Renew

Request account services for a student employee, affiliate/adjunct faculty, temporary, or retired employee.

Epi Info

Epi Info is a public domain software package designed for the global public health community of practitioners and researchers. It provides for easy questionnaire and database construction, data entry and analysis with epidemiologic statistics, graphs, and maps

Equipment Reservation

The ITRC has equipment available for check out to support academic purposes at ISU.

Experiencing a Problem using Enterprise Software

Report a Problem using software other than Banner System

Experiencing a Telephone Problem

Report a problem with your telephone by filling out a NetCom workorder.

Experiencing an Argos Problem

Report a problem with Argos


Faculty Resources

Software resources available to all faculty


FARADAY is an easy-to-use CAE software package designed to perform cross section simulations of DC, AC and transient magnetic physical systems for applications like: ... Magnetic shielding. Coils and transformers

Firewall Rule Change

Request a change to the firewall to get access from your office, home or VPN to restricted ISU Resources.


Free OCR is a optical character recognition of scanned images, snapshots and PDFs


General Assistance

Please log in if you have not already done so and you know your username and password by clicking "Sign in" in the upper right hand corner of your browser window.

This will allow you to avoid the CAPTCHA and view updates on your ticket.

General Contract

Submit a general contract for review to the Office of General Counsel. “Contract” means any document, electronic or physical, that requires ISU signature or that may impose obligations on ISU or may obligate another party, including, but not limited to:

Addendums; Agreements; Amendments/Changes; Consultant Agreements; Employment Contracts- including Family Medicine Residents; End User License Agreements; Equipment Rentals and Leases; LOA - Letters of Agreement; LOI - Letters of Intent; Licensing Agreements; Modifications; MOA – Memorandums of Agreement; MOU – Memorandums of Understanding; Purchases or Sale of Goods and Services; Real Estate Agreements – purchases, sales, rentals, licenses, and leases; Service Agreements; Terms and Conditions; and Warranties.


GeoGebra is an interactive geometry, algebra, statistics and calculus application, intended for learning and teaching mathematics and science from primary school to university level.

Global Protect

Global Protect is the system used to connect to the Virtual Private Network (VPN) at Idaho State University

Google Chrome

Web Browser


Headphone Checkout in ITS computer labs

Headphone checkout in Rendezvous and Library computer lab.



Request consultation regarding integration

ISU Website

Point of Contacts for the ISU website -

IT Training

Request information technology related training

ITRC On-Demand Training

Sign-up for a wide variety of workshops. Implement specific tools in Moodle, discuss concepts in course design, or learn other tools that assist in an online learning environment.



Jags is a program for analysis of Bayesian hierarchical models using Markov Chain Monte Carlo (MCMC) simulation


Jasp is a statistical analysis program that produces APA style result tables and plots to ease plublication


Java is a programming language and development platform


JMP is used in the statistics/mathematics fields and in any research, administration or field of study in which interpretation of statistics is necessary

JMP Software

Request to be given a copy of JMP software and ISU license.

Join the ITS Team

If you enjoy helping people and solving problems, and like to learn about technology, the IT Service Desk is the place for you. We hire students of all majors. We offer flexible schedules and a fun and friendly work environment.



LabVIEW is a graphical programming environment designed to help engineers and scientists visualize, create, and code engineering systems and ensure the quality of connected devices


Mail Forward

Request a mail forward to have your mail sent to a new address temporarily or permanently.

Mail Hold

Establish a permanent or temporary mail hold.


Mathcad is engineering math software that allows you to perform, analyze, and share your most vital calculations


Mathematica is a computational software program used in many scientific, engineering, mathematical and computing fields


MATLAB® is a high-level language and interactive environment for numerical computation, visualization, and programming.


A Metacourse is when two or more Academic courses are combined into one.

Microsoft Office 365

Microsoft Office is a suite of desktop productivity applications that is designed specifically to be used for office or business use. It mainly consists of Word, Excel, PowerPoint, Access, OneNote, Outlook and Publisher applications.

Microsoft Project

Microsoft Project is a project management tool used to plan projects, assign resources to tasks, and track progress


MikTEX is an up-to-date implementation of TeX/LaTeX and related programs

Minitab 19

Minitab® 19 Statistical Software delivers statistical analysis, visualizations, predictive and improvement analytics to enable data-driven decision making


Network Move, Add or Change.

Installing new network jacks, modifying existing network jacks, pulling network cables, etc.

Network Problem

Report a network outage or problem.

New Mailing List

New Printer Setup

Request to have a new ISU printer setup and connected to.


Notepad++ is a free source code editor and Notepad replacement that supports several languages


Official Business Pass Request

A request form for purchasing an Official Business Pass.


Web Browser


Parking Event Services Request

Request form for parking services during events.

Pasco Capstone

Pasco Capstone is an Advanced Data Collection, Display and Analysis Software

PC Repair

Requesting repair services from the on-campus Electronics Repair Shop, which offers repair for broken computer hardware, monitors, etc.

Printer Repair

Request repair services for a broken printer or to have toner cartridge recharged.

Process Enhancement

Process enhancement needs or opportunities


Projectlibre is a cloud platform that allows teams to collaborate and manage projects with multi-projecting and global resource pools

Public Records Request

Request public records under Idaho Code §§ 74-101 through 74-126

PuTTY (SSH Client)

PuTTY is a free and open-source terminal emulator, serial console and network file transfer application

PyCharm Edu

PyCharm is an integrated development environment (IDE) used in computer programming, specifically for the Python language.


Python is a general purpose and high level programming language



R is a free software environment for statistical computing and graphics.

Removing Access

Request to remove an employee's access due to a change in duties or termination.

Report a Bengalweb Problem

Report an issue with BengalWeb

Request Additional Printing Funds

Request more printing for use in the ISU Computer Labs.

Request Adobe Software

This service is reserved and used for requesting a quote for any of the Adobe enterprise licensed software. All Adobe software purchases are reconciled back to departmental Index codes.

Request or Find a Report

Request or Find a Report utilizing the ISU enterprise database information

Request to Record IVC Classroom

Faculty can request to have their IVC Classroom sessions recorded to the Zoom Cloud and post their recordings to their Moodle Course. IVC Classes are not recorded by default and will need to be requested.

Response Template

Request a new response template or a modification to an existing response template. Response templates are pre-formatted text that can be used in a Comment.


RStudio provides free and open source tools for R and enterprise-ready professional software for data science teams to develop and share their work at scale


Safe Exam Browser

Safe Exam Browser (SEB) is a specialized web browser that allow teachers to restrict students access to tools and resources while they are taking an assessment

SAS University

SAS University Edition is free SAS software that can be used for teaching and learning statistics and quantitative methods

Scantron Test Grading

Submit a scantron test for grading by the IT Service Desk

Service Catalog Entry

Request to have a new Service Catalog Entry created or an existing catalog entry modified.

Solidworks 2020 SP04

SolidWorks is a solid modeling computer-aided design (CAD) and computer-aided engineering (CAE) computer program

Sotware Request/Install

Submit a request for new desktop software to be installed on your ISU owned equipment.

Special Course

A Special course is a Non-Academic course that can be used for developing future courses or be a resource page for students or faculty.

Staff Resources

Software resources available to all staff


Stellarium is an open-source software planetarium that generates an interactive display of the night sky

System Analysis

Assistance in determining whether a system enhancement is economically, technologically and organizationally beneficial


Telephone Moves, Adds, or Changes

ITS is responsible for all telephone moves, adds, or changes. This includes but is not limited to: installing new telephone jacks, moving existing telephone jacks, pulling telephone cables, etc. Any new service that will result in a recurring fee will require an approved Telephone Privileges Request.

Telephone Privileges Request

This form is required for any Telephone Move, Add, or Change that will result in a new recurring charge.

The Geometer's Sketchpad

The Geometer's Sketchpad® is the world's leading software for teaching mathematics

Toner Cartridge Recharge

Request toner cartridge recharge through the on-campus Electronics Repair Shop which offers cartridge recharge services for printers, copiers, and multi-function machines.

Total Copy Center Job

Submit a job for printing to the ISU Total Copy Center from our online portal.


Video Editing Assistance

Faculty can request to digitize VHS/DVD segments for Moodle ISU, or edit videos from Distance Learning class recordings.

VLC Media Player

VLC Media Player is a free and open source cross-platform multimedia player and framework that plays most multimedia files as well as DVDs, Audio CDs, VCDs, and various streaming protocols



WinMerge is an Open Source differencing and merging tool for Windows It can compare both folders and files, presenting differences in a visual text format that is easy to understand and handle


WinSCP is a free file-transfer application that uses File Transfer Protocol, Secure Shell File Transfer Protocol and Secure Copy Protocol for plain or secure file transfer.

Wired Network Troubleshooting

Report a problem reaching the internet, internal ISU resources or with network related error messages on a wired network.

Wireless Network Troubleshooting

Report a problem connecting, staying connected or with speed on the ISU Wireless network.



Zoom provides cloud video conferencing, simple online meetings, and group messaging creating a complete conference room solution

Zoom Account

The ISU Zoom Account allows faculty/staff to use web conferencing.


Zotero is a free, easy-to-use tool to help you collect, organize, cite, and share research.